These legal terms set out how done555 operates, what applies to your account, and how we handle your rights as a user. Access to done555 and its services depends on local law and is available where local regulations permit.
Jurisdiction-dependent access
Account-level rights
Policy contact on record
Pakistan-applicable terms
POLICY POSTURE
How done555 Applies This Policy
done555 operates under terms that are subject to the laws of the region where you access the platform. Nothing in these terms creates a legal obligation beyond what the applicable local law requires in your region. Where we collect information — including the wallet details you enter when linking JazzCash or Easypaisa — we hold that data only for the purpose of processing your account transactions and verifying identity as required. A Debit Card linked to your account is treated the same way: the card data supports transaction processing and nothing else. We do not sell account data to third parties. We do not use payment details for any purpose outside account funding and withdrawal processing. If local law changes in a way that affects your access, we will reflect that in updated terms posted on this page. The current version of our policy is always the one shown here; earlier versions are not operative. If you have questions about how a specific term applies to your account, the support contact path in the Support section below is the right place to start. Availability of the platform and its features depends on local law and eligible regions in Pakistan.
JazzCash wallet data — account use only
Easypaisa details — transaction processing only
Debit Card data — funding and withdrawal only
No third-party data sale
Policy updates shown on this page
WHAT THIS COVERS
Scope of These Legal Terms
These terms apply to your done555 account and your direct interactions with the platform. Understanding what falls inside and outside this policy helps you know where to direct questions and what actions are covered.
Account Access
Terms cover how your account is created, verified and maintained. This includes your login credentials, wallet links such as JazzCash and Easypaisa, and the identity checks we are required to carry out. Account access is subject to local law in your region.
Transactions
All deposits and withdrawals processed through your account — whether via JazzCash, Easypaisa, Raast or Debit Card — fall under this policy. Transaction records are held on your account and can be reviewed after login.
Site Content
Game content supplied by studios including Pragmatic Play, PG Soft and Microgaming is covered by their own content licences. Our terms govern your access to that content through the done555 platform, not the content itself.
Third-Party Services
Payment processors, network providers and any external service you use to fund your account operate under their own terms. done555 is not responsible for third-party service conditions, including those of your mobile wallet provider.
YOUR ACCOUNT RIGHTS
Practical Rights Under This Policy
You hold specific rights over your account data and how it is used. Reviewing your transaction records is straightforward — log in, go to your account dashboard, and the full history of deposits and withdrawals is listed there, including entries for JazzCash, Easypaisa and Debit Card transactions. If any account detail is incorrect — name, contact number, linked wallet — you can raise a correction request through our support channel. We will verify your identity before making changes to payment-linked details, which is standard practice for account security. Questions about how we handle a specific piece of data can also be directed to support; we aim to respond within the timeframe our support team has on record. Removing your account is a right you can exercise by contacting support directly — we will confirm the steps and what happens to your remaining balance before anything is actioned.
Review Your Records
Log into your account dashboard to see the full transaction history. Every JazzCash, Easypaisa, Raast and Debit Card entry is listed with date and amount.
Correct Account Details
If your name, contact number or linked wallet information is wrong, contact support with your account details. Identity verification is required before payment-linked data is changed.
Raise a Policy Question
If a specific term is unclear or you want to know how it applies to your account, send your question through the support channel. Reference your account ID for a faster response.
Request Account Removal
You may request that your account be closed. Contact support directly; we will confirm the process and what happens to any balance remaining at the time of the request.
POLICY CONTACT
How to Reach Us on Legal Matters
For any question about these legal terms, your account rights or a data-handling concern, the channels below are the direct paths. Reference your account when you write in so our team can locate your record without delay.
Live Chat
Open the chat window from your account page after login. This is the fastest route for account-specific policy questions. Have your account ID ready.
Email Support
Send detailed legal or data queries to our support email address listed in your account settings. Include your registered contact number and the specific term you are asking about.
Account Dashboard
The current policy version, transaction records and linked payment details — JazzCash, Easypaisa, Debit Card — are all visible after login without contacting support.
DATA AND SECURITY
How We Handle Your Policy Area
done555 applies consistent data and security practices across all account types. Here is what that means in practice for your account.
Data Handling
Account and payment data — including JazzCash and Easypaisa wallet references — is used only for transaction processing and identity verification. We do not share this data with third parties outside what is required for payment processing.
Cookies and Session Data
We use session cookies to keep your account active while you are logged in. Persistent cookies support preferences you set in your account. You can manage cookie settings through your browser, though some account functions require session cookies to work.
Account Security
Your account is protected by password and, where you have enabled it, an additional verification step. If you suspect unauthorised access, change your password immediately and contact support through the live chat path above.
Retention and Deletion
We retain account records for as long as required by applicable regulations in the regions where we operate. When you request account removal, we follow the retention schedule in effect at that time before deletion is completed.
POLICY QUESTIONS
Frequently Asked Legal Questions
These are the questions we receive most often about our legal terms, account rights and data handling. If your question is not here, the support channel in the section above is the right next step.
Does done555 operate legally in Pakistan?
Availability depends on local law and eligible regions in Pakistan. We recommend checking the applicable regulations in your area before opening an account. Our terms reflect the jurisdiction-dependent nature of access, and we update them when the legal position changes.
Who can I contact if I disagree with a term in the policy?
Reach us through live chat or the support email listed in your account settings. Provide your account ID and the specific section you are questioning. Our team will review your concern and respond based on the current policy version shown on this page.
How do I see what data done555 holds about my account?
Log in and open your account dashboard. Transaction history, linked payment methods — JazzCash, Easypaisa, Debit Card — and account details are all visible there. For a broader data query, contact support with your account ID and the information you are looking for.
Can I correct my account details if something is wrong?
Yes. Contact support through live chat or email, confirm your identity, and we will process the correction. Changes to payment-linked details such as a JazzCash or Easypaisa number require identity verification before they are applied.
How long does done555 keep my account data after I close my account?
Retention periods follow the regulatory requirements applicable in the regions where we operate. When you request closure, support will confirm the retention schedule before any deletion is completed. We do not retain data beyond what the applicable requirement specifies.
Do third-party studios like Pragmatic Play or PG Soft have access to my personal data?
No. Game studios including Pragmatic Play, PG Soft and Microgaming supply game content only. They do not have access to your account details, payment information or personal data. Your wallet and identity data stays within done555's account systems.